ZebraSign help

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Frequently asked questions

What is ZebraSign?

ZebraSign is a document management platform that digitises the traditional processes of preparing, signing and storing paper documents. Create, share, sign and store your documents securely and easily in one place with ZebraSign.

How does ZebraSign work?

ZebraSign is cloud-based, making the system accessible from anywhere in the world with an internet connection. All you need to do is create an account and start using ZebraSign.

How do I start using ZebraSign?

To get started with ZebraSign, all you need to do is create an account here and log in. Get to know ZebraSign and use the basic features for free, without any additional equipment. The ZebraSign platform is designed to be as simple and easy to access and use as possible.

What document signing options are available with ZebraSign?

With ZebraSign, you can sign documents using the most popular electronic signing methods – SMART ID, mobile signature. ZebraSign also provides an innovative option to sign documents manually (in a web browser window or on a mobile device) without SMART ID or mobile signature.

Can multiple parties sign a single document and how does the system handle complex signing processes with multiple signatories?

Yes, you can easily configure the desired document signing process and its participants in the ZebraSign platform. In the platform, you can choose whether the document will be delivered to the process participants simultaneously or sequentially, specify the contact email addresses of the process participants and their roles. If you only have the contact email address of the representative of the signatory, then give him/her the role of Agent and the representative will have the possibility to complete the signing process himself/herself, so that there will never be a need for transferring the document to another system or for printing it to obtain a signature.

Is it possible to monitor the status of a document after it has been sent for signature and how does the platform handle notifications and reminders about pending signatures?

The status of documents after they have been sent is visible in the overall list of documents. The status is updated according to the actions of the participants in the proceedings. ZebraSign informs you of status changes by email. Additionally, when creating a document, it is possible to select the frequency and number of times reminders will be sent to the process participants regarding pending signatures.

What documents can be signed using your platform?

With ZebraSign, you can sign documents in a variety of formats, and depending on the document you upload, the platform will suggest the most suitable format for the signed document – PDF or container (ADOC, ASIC).

Do I need a mobile signature or SMART ID to use ZebraSign?

No, a mobile signature or SMART ID is not required to use ZebraSign. As well as signing and storing documents on the ZebraSign platform, you can also sign with a simple electronic signature that does not require a mobile signature or Smart ID. With ZebraSign, you have the freedom to choose which level of signing you want to use.

How much does ZebraSign cost?

ZebraSign’s basic features are available free of charge, or you can opt for paid plans that offer additional features. Full details and ZebraSign pricing can be found here.

Have questions?

Contact us! We’ll introduce the ZebraSign system and discuss how to digitise and streamline your business processes for maximum growth.

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